At Ambayuh (“Ambayuh”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact us or otherwise interact with our services.

By using ambayuh.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Delivery details

• Information provided when contacting customer support

Order & Transaction Information

When you place an order, we may collect information relating to:

• Products purchased

• Order amount

• Order date and status

• Payment status

• Shipping and delivery information

Payment information may be processed securely by third-party payment service providers. We generally do not store your complete debit card, credit card or banking credentials on our servers.

Technical Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referring website

• Website usage and interaction data

Cookies

We may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better shopping experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Provide customer support

• Confirm orders and payments

• Communicate with you regarding your orders

• Respond to enquiries and requests

• Improve our products, website and services

• Prevent fraud, misuse and unauthorised activity

• Maintain business and transaction records

• Send promotional communications where permitted and where applicable

• Comply with applicable legal and regulatory requirements

3. Marketing Communications

If you have provided your contact information and permitted promotional communication, we may send you information about products, offers, launches, recipes or other updates from Ambayuh.

You can opt out of promotional communications at any time by using the unsubscribe option where available or contacting us at [Email].

Transactional communications, such as order confirmations, delivery updates and important service messages, may still be sent when necessary to fulfil your order.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment gateway providers

• Shipping and logistics partners

• Website and hosting service providers

• Technology and analytics providers

• Customer support or communication providers

• Professional advisers where necessary

• Government authorities or law-enforcement agencies where required by applicable law

Such information is shared only to the extent reasonably necessary for the relevant purpose or as required by law.

5. Payment Security

Payments made through our website may be processed by third-party payment providers.

Your payment may be subject to the privacy policies and terms of the relevant payment service provider. Ambayuh does not request or intentionally store your complete card PIN, CVV, password or banking credentials through customer support channels.

Never share your OTP, PIN, CVV or banking password with anyone claiming to represent Ambayuh.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect your information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms or services.

We are not responsible for the privacy practices, content or security of those third-party websites. We encourage you to review their respective privacy policies before providing personal information.

8. Children’s Privacy

Our website is intended for general audiences and is not specifically directed towards children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal, tax, dispute resolution and regulatory requirements.

When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal requirements.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain information.

To make a privacy-related request, contact us at:

Email: support@ambayuh.in
Phone: +91-7976063609
Address: 382-B, Sector B, R. K. Puram, Kota Rajasthan – 324010

We may need to verify your identity before processing certain requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

Business Name: Ambayuh
Email: support@ambayuh.in
Phone: +91-7976063609
Address: 382-B, Sector B, R. K. Puram, Kota Rajasthan – 324010

Website: https://ambayuh.in/